1. Who We Are
VIP RC Transports is a private transport and mobility services provider operating in Madeira, Portugal. This Privacy Policy explains how we collect, use, and protect personal data when you use our website or services.
By accessing our website, submitting a booking request, or using our services, you agree to this Privacy Policy.
2. Personal Data We Collect
We may collect and process the following personal data:
- Full name
- Email address
- Telephone number
- Billing and invoicing details
- Pick-up and drop-off locations
- Booking details and service preferences
- Communications exchanged with us
Providing this data is necessary to process, confirm, and operate your booking.
3. Purpose of Data Processing
Personal data is processed for the following purposes:
- Booking management and service delivery
- Customer communication and support
- Billing, accounting, and payment verification
- Compliance with legal and regulatory obligations
4. Cookies Policy
Our website uses cookies and similar technologies to ensure proper functionality, improve user experience, and collect anonymous statistical data.
Cookies do not allow us to personally identify users. You may manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.
5. Data Sharing
Personal data may be shared only with:
- Internal staff responsible for operations, administration, and customer support
- Public authorities or regulators, when required by law
VIP RC Transports does not sell, rent, or share personal data with third parties for marketing purposes.
6. Data Retention
Personal data is retained only for the period necessary to comply with contractual, operational, and legal obligations.
7. Data Security
VIP RC Transports applies appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.
8. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Request correction or deletion
- Request limitation of processing or object to processing
Requests must be submitted in writing or by email.
9. Contact
For any privacy or data protection matters, please contact VIP RC Transports.